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Refund Policy

Effective Date: Tuesday April 1st, 2025

 

At CrabbyJoker, we strive for customer satisfaction. However, due to the limited-edition nature of our products, we have the following refund policy:

1. Returns & Exchanges

• All sales are final. We do not accept returns or exchanges unless the item arrives damaged or defective.

• If you receive a damaged or defective item, contact us within 3 days of delivery with photos and your order number. We will determine if a replacement or refund is applicable.

2. Cancellations

• Orders cannot be canceled once they have been placed. Please review your order carefully before submitting.

3. Refund Eligibility

Refunds are only issued for:

• Defective products (must provide proof).

• Items damaged in transit (must provide photos).

 

We do not offer refunds for:

• Buyer’s remorse or change of mind.

• Minor packaging flaws that do not affect the item’s functionality.

• Lost or stolen packages (please contact the shipping carrier).

4. Refund Process

• Approved refunds will be processed within 1-3 business days.

• Refunds will be credited to the original payment method.

If you have any concerns, reach out to smcrabbyjoker@gmail.com

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