Refund Policy
Effective Date: Tuesday April 1st, 2025
At CrabbyJoker, we strive for customer satisfaction. However, due to the limited-edition nature of our products, we have the following refund policy:
1. Returns & Exchanges
• All sales are final. We do not accept returns or exchanges unless the item arrives damaged or defective.
• If you receive a damaged or defective item, contact us within 3 days of delivery with photos and your order number. We will determine if a replacement or refund is applicable.
2. Cancellations
• Orders cannot be canceled once they have been placed. Please review your order carefully before submitting.
3. Refund Eligibility
Refunds are only issued for:
• Defective products (must provide proof).
• Items damaged in transit (must provide photos).
We do not offer refunds for:
• Buyer’s remorse or change of mind.
• Minor packaging flaws that do not affect the item’s functionality.
• Lost or stolen packages (please contact the shipping carrier).
4. Refund Process
• Approved refunds will be processed within 1-3 business days.
• Refunds will be credited to the original payment method.
If you have any concerns, reach out to smcrabbyjoker@gmail.com